Dispute Resolution Mechanism
"Generating awareness on availability of Dispute Resolution Mechanism at Stock Exchanges
Pursuant to SEBI Circular Nos. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, and SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023, read with Master Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated July 31, 2023 (updated as on August 11, 2023 and December 20, 2023), and consolidated under Master Circular No. SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195 dated December 28, 2023, SEBI has established a common Online Dispute Resolution Portal ("ODR Portal") for resolving disputes arising in the Indian securities market.
Investors who have exhausted the available grievance redressal mechanisms by first approaching the concerned Company/RTA and subsequently through the SEBI SCORES platform may initiate dispute resolution through the ODR Portal at https://smartodr.in/login.
Further, SEBI Circulars on Online Dispute Resolution (ODR) are as follows:
SEBI Circular dated 20.09.2023
